Privacy Policy

Effective Date: 2024/11/29

At KlumFit, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile app, and services.

By accessing or using KlumFit, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you. The types of information we collect include:

a. Personal Information:

Account Information: When you create an account with KlumFit, we collect personal details such as your name, email address, phone number, and payment information.
Subscription Data: Information related to your gym subscription, such as start date, end date, and the gyms you are subscribed to.
Profile Information: Data related to your fitness preferences, workout history, and membership status.

b. Usage Data:

We collect information about your interactions with the KlumFit platform, including your IP address, device type, browser information, pages visited, and the time spent on the platform.

c. Payment Information:

For subscriptions and purchases, we may collect payment details through secure third-party payment processors. We do not store payment card details ourselves.

d. Location Data:

With your consent, we may collect location data to provide location-based services, such as finding nearby gyms.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage your subscription and access to our services.
To improve, personalize, and customize your experience on the KlumFit platform.
To communicate with you, including sending you updates, newsletters, and notifications.
To process payments and manage your billing information.
To respond to customer service inquiries and provide support.
To analyze usage patterns and improve the functionality of our platform.
To comply with legal requirements and prevent fraud or unauthorized activity.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to assist in the following:

Payment Processing: Payment processors for handling financial transactions.
Customer Support: Service providers assisting in support or technical issues.
Marketing and Analytics: Third-party services for analytics and personalized marketing (with your consent).

We may also share your information if required by law or to protect the rights and safety of KlumFit or our users.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your account and personal information, subject to legal retention requirements.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in emails or adjusting your preferences within your account settings.

6. Retention of Data

We retain your personal data for as long as necessary to provide our services to you, comply with legal obligations, and resolve disputes. When your data is no longer needed, we will delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on KlumFit. These technologies help us analyze website traffic, personalize content, and remember your preferences. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our platform.

8. Children's Privacy

KlumFit is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: klumfit@gmail.com
Website: www.klumfit.com